FAQ

Have a question about the Great Lakes Burning River Fest? No problem. We would be happy to answer any questions you may have. Below you will find some of the most frequently asked questions about the BRF. If you still aren't finding your answer, please fill out the contact form at the bottom of this page.
WHAT IS INCLUDED IN MY TICKET? IS BEER INCLUDED?

The Great Lakes Burning River Fest is an annual fundraiser for the Burning River Foundation. Tickets to the 2017 Great Lakes Burning River Fest gets you access to the festival grounds. The festival grounds will feature two stages of music (featuring headliners Robert DeLong and Wesley Bright & The Honeytones), as well as our first ever Silent Disco with DJ Red-I inside the boathouse. Beer tokens and food trucks will be available to purchase inside the festival grounds. All ticket and beer sales from Burning River Fest will be donated back to clean water efforts in Cleveland and Northeast Ohio. Read more about the fundraising effort here.

I PURCHASED MY TICKET ONLINE. WHERE IS IT?

All tickets purchased online will be held at the Will Call tent at the festival gates. Be sure to have your ID with you to claim your ticket! Online ticket purchasers will receive a confirmation email confirming purchase of ticket (check your spam folder!) and will receive a second reminder email a day or two before the start of the festival. Online ticket sales end Wednesday, August 15 at noon. Tickets will be available at the gate. Purchase tickets here.

Where do I park?

FREE parking will be available at Edgewater Park (shuttles to Whiskey Island will run continuously). Carpooling is strongly encouraged (4 or more people per vehicle).

How do I get to The Burning River Fest?

The Fest is held at the historic Coast Guard Station on Whiskey Island (2800 Whiskey Island Drive, Cleveland 44102) . Whiskey Island is located on the west bank of the Cuyahoga River where the river empties into Lake Erie. To get there, take the Edgewater Park/Whiskey Island exit off of Ohio State Route 2 (the West Shoreway) between the Clifton Boulevard and the West 45th Street exits. PARKING AND SHUTTLES ARE LOCATED AT EDGEWATER PARK - LOOK FOR THE SIGNS! If you're walking or riding your bike to the Fest: Turn right on the first and only road on your right (now heading east). Keep veering to the right and follow the road as you wind past the Sewer District Plant Operations (on your left). Keep following the road, which will end at the Whiskey Island Marina guard gate. Look for the Burning River Fest signage that will direct you to the Fest!

Can I bike to the Fest?

Yes, biking is strongly encouraged, and we provide free bike valet at the opening gate to the Fest. The bike/ped tunnels at the north end of W. 65th and W. 75th Streets and the Edgewater Park entrances at Lake Ave. & Clifton Blvd. and the Edgewater Ave. & West Blvd. are the only legal ways to access Whiskey Island. No bikes permitted on the shuttle bus. Please ride single file on Whiskey Island Drive, to allow the shuttle bus safe passing distance. If you leave the event after 9 PM, be aware that a white front and red rear light are required by law, and consuming alcohol greatly impairs your ability to ride safely (and you can get a DUI on a bike!).

Are there hotels nearby?

There are no hotels within walking distance of Burning River Fest. Positively Cleveland can assist with your hotel search.

Is camping available?

Camping is not permitted onsite. There are no local campgrounds within safe walking or driving distance.

Will there be medical personnel onsite?

EMS will be available onsite. An Event Crew member, Volunteer, or security guard can aid in emergency situations.

What safety personnel will be onsite?

There will be onsite security and safety provided by local police and private security companies. All patrons are subject to search upon arrival.

Can I bring in food?

No, but special consideration may be given to guests with specific dietary needs. We're sure you'll find an appetizing treat from one of our food vendors, who supply a wide variety of fresh, organic, and locally produced items for sale onsite.

Items Not Permitted (you will be searched upon entry):

  • Weapons and illegal substances of any kind
  • Alcohol (we've got plenty inside)
  • Glass containers of any kind
  • Pets (except service animals); all service animals must be on-leash and under the control of their owners at all times. Disruptive or dangerous animals will be asked to leave Burning River Fest immediately.
  • Coolers
  • Cans
  • Picnic baskets

Items Permitted:

  • Collapsible chairs
  • Blankets
  • Empty reusable water bottles (no glass); water will be free for attendees who bring in their reusable water bottles!
Is there a dress code?

Dress for the weather. High heels are not recommended. Hawaiian shirts and straw hats are perfectly acceptable - it is summer, after all! What happens if I forget my ID? A driver's license or state-issued ID will be required to purchase or consume alcohol. No ID, No Alcohol, No Exceptions!

Will I be able to attend the Burning River Fest without restriction?

We are able to accommodate anyone with a disability. Volunteers and Event Crew members will be able to assist at the Admissions Gate. If you have special accomodations that need to be made and would like to discuss in advance of the Fest, please contact us at fest@burningriverfoundation.org

Are credit cards accepted?

Yes! Credit cards will be accepted, but cash is sometimes quicker to use! Checks will not be accepted. ATMs will be available onsite.

Will there be a lost and found?

Yes, there will be a lost and found area onsite at the box office. An Event Crew member can direct you to the lost and found area.

What happens if it rains?

Burning River Fest will occur rain or shine. No refunds or exchanges are available. Dress for the weather, and we're sure you'll have a great time. The event will only delay or cancel for reasons of public safety.

When do tickets go on sale and where can I purchase them?

Tickets are on sale now! Tickets are $15 for one day admission. Be sure to select the correct day as tickets are non-refundable and non-transferable! Click here to get tickets!

<p>Back to Top</p>